Perception is reality… or is it?
Business StrategyRecently, Assembly Specialty hired a consultant to talk with a dozen of our customers, and even a few competitors, in order to learn what their perceptions are about our company. Although we received overwhelmingly positive feedback on the quality…
Don’t Forget to Take Care of YOUR Company as Well
Business StrategyWhen giving premium care to customers it’s easy to get so caught up in providing quality service that you forget to optimize the benefits for your own company as well.
Talking with companies who are established suppliers and who do an excellent…
